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Success Story

How Prime Grind Coffee Shop Modernized Checkout and Cut Payment Costs

A Brooklyn coffee shop's move to a modern POS system and optimized processing, from the problem to the result.

Kent, owner of Prime Grind Coffee Shop, with the GalaPay founder

Prime Grind Coffee Shop is a Brooklyn coffee shop owned by Kent. Here’s how GalaPay helped speed up the counter and bring down processing fees.

  1. 1

    Problem

    Prime Grind's payment setup was slowing down the counter and costing more in fees than it should.

  2. 2

    GalaPay Recommendation

    A modern POS system paired with optimized processing, so checkout speed and fees improve together.

  3. 3

    Solution Implemented

    GalaPay set up the entire POS system, handled the transition, and stayed on as hands-on support.

  4. 4

    Result

    Faster transactions, lower processing fees, and an owner who calls it the best decision they made for the business.

“GALAPAY completely transformed how we handle payments at Prime Grind. They set up our entire POS system seamlessly, and the support has been incredible. Our transaction times are faster, and we’re saving money on fees. Best decision we made for our business.”

Kent

Owner, Prime Grind Coffee Shop

Brooklyn, NY

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